NotePlan Privacy Policy
Last Updated: May 21th, 2018


In short:

  • NotePlan saves all your notes inside your iCloud Drive (disable it on your Mac or iOS device, if you don't want to use it) and doesn't send anything back to our servers unless you initiate it yourself (such as writing an email, sending a bug report, tweet, etc.). Your Calendar and Reminders data is only displayed inside the app and not stored or sent to our servers by NotePlan (they are stored by your operating system locally or in your iCloud).

  • The website uses "Google Analytics" for collecting website statistics (anonymous by shortening the IP address with opt-out support).

  • We use "Mailchimp" for newsletter and marketing emails (you can unsubscribe at any time). Through "Mailchimp" we track emails, including who opens the emails and who clicks on which link (disable loading external images in your email client and don't click on the link, if you don't want it to be tracked or don't sign-up).

  • If you download the Mac trial, we use "HockeyApp" and collect anonymous download statistics as well as crash reports which may contain your email address (optional) if you choose to send it (don't send it or don't enter your email address if you don't want to share it).

  • We use "Paddle" as payment service, so you can purchase NotePlan directly from the website. Paddle collects personal data necessary for the transaction.

  • When you activate NotePlan using a license key we store your email address, the key, and a unique hardware id to make licensing possible and to provide support (purchase through the Mac AppStore, if you don't want to share this data).


In long: Your privacy is very important to us. NotePlan is committed to respecting the privacy of its users and the visitors of this website. We reserve the right to change this policy, which we’ll do through online posting. We are very careful with what we do with your information.

The purpose of this privacy policy (“Privacy Policy”) is to inform you what personally identifiable information or personal information we may collect from you when you use our application or visit this website, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.

For purposes of this Privacy Policy, the terms “we,” “us” and “our” refer to NotePlan “You” refers to you, as a user of the Application or visitor to the website, as applicable. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms of Use. This Privacy Policy is effective as of the date last modified, as listed in above.

How we use the information we collect
We may use the information we collect from our Application and website to: (i) provide, maintain, protect and improve the Service, (ii) provide to you and communicate with you about your use of the Application or requests, (iii) protect our or third party interests and (iv) perform any function we describe when you provide the information.

We use information collected from cookies and other technologies to improve your user experience and the overall quality of our Service and for any other lawful purpose that we choose.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Protecting your information
We take the security of your personal information very seriously and have implemented policies and procedures, including technical measures, that are designed to help safeguard it. While we strive to use best practices to protect your personal information, the Internet and computer technology are not 100% secure and we cannot absolutely ensure the security of any personal information that you provide to us.

Personal Data
Your personal data like notes are saved inside your personal iCloud Drive and not shared with our servers, nor sent to any third-party service by us. Calendar and Reminder events from your "iCalendar" or Reminders app are only displayed or created inside NotePlan. The information is not sent outside of the app. The data is, however, saved on Apple's servers being an Apple technology, which might be in the U.S. If you don't want your data to be saved on Apple's server, disable iCloud (synchronization won't work). Read here more about how Apple is handling your data: https://support.apple.com/HT202303.

Use Of Mailchimp
We use MailChimp to manage our newsletter and other email lists. There’s no third-party tracking in messages we send through MailChimp besides MailChimp’s own analytics, which tracks subscribers who open a message or click the links inside (disable loading external images in your email client and don't click on the link, if you don't want it to be tracked). MailChimp’s privacy policy is available at http://mailchimp.com/legal/. You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of the newsletter. You can also email hello@noteplan.co to update or unsubscribe your email address, or to request that we delete your email address. Alternatively, you can click here to unsubscribe. What we will do with your email address: It will be shared with "MailChimp", since we use their email service, we will send you emails about updates for NotePlan, offers like limited discounts and anything else about NotePlan. The data provided in the newsletter registration are processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR)

Use Of YouTube
For integration and presentation of video content, our website uses plugins from YouTube. Provider of the video portal is the YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with an integrated YouTube plug-in, it will connect to YouTube's servers. YouTube will find out which of our sites you've visited. YouTube may associate your browsing behavior directly with your personal profile should you be logged into your YouTube account. By logging out beforehand you have the option to prevent this. The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. For details on how to handle user information, please refer to the YouTube Privacy Policy at https://support.google.com/youtube/answer/7671399?hl=en

Use Of Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data is collected through Cookies and Usage data. Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and possibly also advertising. Google's privacy policy is available at https://www.google.com/intl/en/policies/privacy/. Place of processing is the US. We are anonymizing your IP address. This works by shortening your IP address within member states of the European Union or in other contracting states. Only in rare cases the will the complete IP address be sent to a Google server and shortened within the US. You can opt-out of Google Analytics and therefore the cookie tracking either by using this browser plugin: http://tools.google.com/dlpage/gaoptout or by setting an opt-out cookie, which you can do by clicking on: Google Analytics Opt-out. We use the analytics data to improve the website and to find problems with the website.
The following data is being tracked and saved:

  • Browser-Type/-Version,
  • operating system,
  • Referrer-URL (the previously visited website),
  • Hostname of your computer (IP-Address, anonymized),
  • Time of the website visit.

Use Of Paddle
Paddle is an online payment service by Paddle.com Market Limited (“Paddle”). We use it to process payments to purchase NotePlan directly from the website (like credit card or paypal). Read Paddles Terms of Use and Privacy Policy https://paddle.com/legal. Paddle makes use of cookies. You can disable cookies in your browser's preferences to disable Paddle cookies. Cookies are used for product improvements and to identify unique user journeys. The collected data is not shared with outside parties (only NotePlan and Paddle).

More information is collected, if you purchase NotePlan through the website and enter your personal data in the necessary fields. If you don't want to share your information with Paddle, you can alternatively purchase the app through Apple's Mac AppStore. Paddle is not integrated into the app, only into the website. If you purchase NotePlan through the website data is collected for order fulfillment, order, and product support but exclude marketing (you won't receive marketing emails to the email address you share with Paddle, you need to sign up for the newsletter to receive them). Data like your email address, country (for VAT purposes), billing data, etc. will be collected for the mentioned reasons. The use is based on the Art. 6 para. 1 sentence 1 lit. f. GDPR.

Use Of HockeyApp
HockeyApp is an analytics and crash report service provided by Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA). Crash reports of the application 'NotePlan' are collected and sent to HockeyApp. A report will be only sent, when the application crashes and after you have actively confirmed to share the report in a window which opens after the crash occurs. These reports contain the following information:

  • Bundle identifier, bundle version, and short bundle version string of the app.
  • Device type, CPU architecture, and version of the operating system.
  • Timestamp when the crash happened.
  • A generated UUID to prevent duplicate crash reports.
  • If an exception was thrown, the plain-text class name and message value of the exception.
  • Low-level crash data like instruction pointer, method or function names, signal data, pointer registers, and information about the loaded binary images.
  • Your name and email address. This is optional and you need to enter it into the crash report window (or remove it if you do not wish to send it).
  • Comments you leave us in the crash report (optional).

User metrics and feedback information are not collected, we have disabled this feature. We use the data above to improve NotePlan and find bugs. We may use your name and email address to contact you for questions or if we have a solution for the reported problem. We will not send you marketing or any other unsolicited email. We will also not share it with anyone.

If you download or update the NotePlan App from the website (trial version for macOS), which is hosted by HockeyApp, download information will be collected. The user agent means the type and version of your browser and operating system will be documented. No personal data is collected. We use this to determine how often a specific version is being downloaded and if it is downloaded directly from the website or updated.

HockeyApp's privacy policy is available at http://hockeyapp.net/privacy/. The place of processing might be the US. If you don't want this, do not download or use the macOS version from the website. You can download the full version also from the Mac AppStore. The use of "HockeyApp" is based on the Art. 6 para. 1 sentence 1 lit. f. GDPR.

Use Of NotePlan App
Data, which you save inside NotePlan such as notes, calendar entries, events, appointments, todos, etc. are not saved on our servers and we have no access to this data. This data is saved as human-readable textfiles locally on your Mac or iOS device and by default pushed into your personal "iCloud Drive" (Apple Service), if it is enabled. Read here more about it. "iCloud Drive" may make backups of your data and sync it between your devices automatically. Any data transmitted is subject to the Apple Privacy Policy. You always have the option of disabling iCloud from the System Settings. The data will be saved locally, if it is disabled (inside the "~/Library/Application Support/co.noteplan.NotePlan" folders). You have to take care of backups manually if you disable iCloud. Read here more about iCloud security and privacy: https://support.apple.com/en-us/HT202303. Through the iCloud service, your data might be stored on servers in the USA.

If you purchase and activate NotePlan through the website (https://noteplan.co), your email address (which you supply into the form), activation key and unique ID of your hardware will be stored on our servers operated by "GoDaddy.com LLC". The place of processing might be the U.S. This data is needed for licensing and support. We will not share the data, nor will we send you unsolicited e-mails using this information. You can request anytime the deletion or correction of your data. The use is based on the Art. 6 para. 1 sentence 1 lit. f. GDPR. If you don't want to share this information you can purchase NotePlan through the Mac AppStore.

Updating and deleting your personal information
At any time you have the right to inquire about your personal data we store, their origin and recipient and the purpose of the data processing and a right to correct, block or delete this data. For further information on personal data you, can contact us at any time at the address given at the bottom of this page.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain the Application and website in a manner that protects information from accidental or malicious destruction.

When this Privacy Policy applies
Our Privacy Policy applies to the Application and website but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our Application and/or website, and who may use cookies, pixel tags, and other technologies.

Changes
Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contact us at hello@noteplan.co.