NotePlan Privacy Policy
Last Updated: October 10th, 2016

In short:

  • NotePlan uses iCloud (disable it on your Mac or iOS device, if you don't want to use it) and doesn't send anything back, unless you initiate it yourself (such as writing an email, sending a bug report, tweet, etc.).

  • The website uses "Google Analytics" for collecting website statistics (anonymous).

  • We use "Mailchimp" for newsletter emails (you can unsubscribe at any time). Through "Mailchimp" we track emails, including who opens the emails and who clicks on which link (disable loading external images in your email client and don't click on the link, if you don't want it to be tracked).

  • And, if enabled, social plugins from Facebook and Twitter (sign out of these services, if you don't want to use it).

  • If you download a trial or beta, we use "HockeyApp" and collect anonymous download statistics.


In long: Your privacy is very important to us. NotePlan is committed to respecting the privacy of its users and the visitors of this website. We reserve the right to change this policy, which we’ll do through online posting. We are very careful with what we do with your information.

The purpose of this privacy policy (“Privacy Policy”) is to inform you what personally identifiable information or personal information we may collect from you when you use our application or visit this website, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.

For purposes of this Privacy Policy, the terms “we,” “us” and “our” refer to NotePlan “You” refers to you, as a user of the Application or visitor to the website, as applicable. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms of Use. This Privacy Policy is effective as of the date last modified, as listed in above.

Information we collect
We collect information to provide better services to all Users of the Service.

We collect information in two ways:

  • Information you give us. In connection with your use of certain features of the Service, we may ask for personal information, like your name, email address, telephone number or credit card.
  • Information we get from your use of the Service or Application. We collect anonymous information about the features in the Application and on the website that you use and how you use them. This information includes:
    • Device Information. We collect device-specific information (such as your hardware model, operating system version and unique device identifiers).
    • Log information. When you use our Application, we automatically collect and store certain information in server logs. This includes:
      • details of how you used our Application, such as your search queries.
      • Internet protocol address.
      • device event information such as crashes, system activity, hardware settings, browser type, button clicks, view changes, browser language, the date and time of your request and referral URL.
      • cookies that may uniquely identify your browser or your account.
    • Location information. In connection with your use of certain features on the Application, we may collect and process information about your actual location, IP address or other similar items. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices.
    • Local storage. We may collect and store information (including personal information) locally on your device.
    • Cookies and anonymous identifiers. We and our partners use various technologies to collect and store information when you use our Application, and this may include sending one or more cookies or anonymous identifiers to your device.

Note: We are a general audience Application and website, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that an Application or website user is under age 13, we will promptly delete any personal information in connection with that user.

How we use information we collect
We may use the information we collect from our Application and website to: (i) provide, maintain, protect and improve the Service, (ii) provide to you and communicate with you about your use of the Application or requests, (iii) protect our or third party interests and (iv) perform any function we describe when you provide the information.

We use information collected from cookies and other technologies to improve your user experience and the overall quality of our Service and for any other lawful purpose that we choose.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Protecting your information
We take the security of your personal information very seriously and have implemented policies and procedures, including technical measures, that are designed to help safeguard it. While we strive to use best practices to protect your personal information, the Internet and computer technology are not 100% secure and we cannot absolutely ensure the security of any personal information that you provide to us.

Use Of Facebook Social Plugins
Our website and product "NotePlan" use Social Plugins (“Plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The Plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice “Facebook Social Plugin”. For a full list of all Social Plugins please see https://developers.facebook.com/docs/plugins/. NotePlan the application also uses buttons, which link to Facebook, such as "Visit us on Facebook" on the welcome page.

When you visit a page of our website that contains a social Plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the Plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. Thus we have no influence on the data gathered by the Plugin and inform you according to our state of knowledge:

The embedded Plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the Plugins, for example by clicking “Like” or "Share", or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the Plugins transmits your IP-address to Facebook.

For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off from Facebook and delete all Facebook related cookies in your browser before entering our website.

Use Of Twitter Buttons
This website and product "NotePlan" use Twitter-Buttons (e.g. “Twitter this”, “Twitter”, "Tweet", “Follow @noteplanapp", "Tweet to @noteplanapp") provided by the service Twitter, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. When a user visits a page of this website that contains a Twitter-Button, his browser establishes a direct connection to Twitter servers. Twitter directly transfers the Twitter-Button’s content to user’s browser which embeds the latter into the website, enabling Twitter to receive information about the user having accessed the respective page of this website. Thus the Service Provider have no influence on the data gathered by Twitter and informs users according to its state of knowledge: In accordance to Twitter, its buttons doesn’t collect any personally identifiable data on users. If you are a Twitter member and do not want Twitter to connect the data concerning your visit to our website with your member data already stored by Twitter, please log off from Twitter and delete all Twitter related cookies in your browser before entering our website.

For the information on the purpose and scope of data collection and procession by Twitter, as well as user’s rights in this respect and settings options for protecting user’s privacy please visit Twitter’s privacy policy: http://twitter.com/privacy

Use Of Mailchimp
We use MailChimp to manage our newsletter and other email lists. There’s no third-party tracking in messages we send through MailChimp besides MailChimp’s own analytics, which may aggregate how many subscribers open a message or click the links inside. MailChimp’s privacy policy is available at http://mailchimp.com/legal/. You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of the newsletter. You can also email hello@noteplan.co to update your email address, or to request that we delete your email. Alternatively you can click here to unsubscribe.

Use Of Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data is collected through Cookies and Usage data. Google's privacy policy is available at https://www.google.com/intl/en/policies/privacy/. Place of processing is the US.

Use Of HockeyApp
HockeyApp is an analytics and crash report service provided by Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA). Crash reports of the application 'NotePlan' are collected and sent to HockeyApp. A report will be only sent, when the application crashes and after you have confirmed to share the report. These reports contain information such as: date and time of the crash, the concerning software module, operating system, language, IP-Adress and device type. Data is also collected and processed by HockeyApp, when you use the "Feedback" function of NotePlan.
If you take part in our Beta-Program and download the NotePlan App, which is hosted by HockeyApp, usage data will be collected and processed by HockeyApp such as mentioned above. If an update is available, you will be automatically notified inside the NotePlan App. If you confirm the download and installation of the update, data will be transferred to HockeyApp. HockeyApp's privacy policy is available at http://hockeyapp.net/privacy/

Use Of NotePlan App
If you take part in NotePlan's Beta-Program and you unlock the Beta with an invitation code, the data, which you input, will be saved on the servers of our hosting provider for our own use. Beside the data you are sharing with us, data like IP-Adress, operating system and language are also transmitted.

Data, which you save inside NotePlan (in all releases) such as notes, calendar entries, events, appointments, todos, etc. are not saved on our servers and we have no access to this data. This data is saved as human-readable textfiles locally on your Mac and by default pushed into your personal "iCloud Drive" (Apple Service), if it is enabled. Read here more about it. "iCloud Drive" may make backups of your data and sync it between your devices automatically. Any data transmitted is subject to the Apple Privacy Policy. You always have the option of disabling iCloud from the System Settings. The data will be saved locally, if it is disabled (inside the "~/Library/Application Support/co.noteplan.NotePlan" folders). You have to take care of backups manually, if you disable iCloud. Read here more about iCloud security and privacy: https://support.apple.com/en-us/HT202303. Through the iCloud service, your data might be stored on servers in the USA.

Accessing and updating your personal information
Whenever you use the Application, we aim to provide you with access and choice with respect to your personal information. If that information is wrong or you would like to change it, we strive to give you ways to update it quickly or to delete – unless we have to keep that information for legitimate business or legal purposes. Information can be updated through the settings portal or by sending us an email at the address listed below. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain the Application and website in a manner that protects information from accidental or malicious destruction.

Information we share
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers, analytics provider (such as Google Analytics) or connected sites. For example, we may share information publicly to show trends about the general use of the Application and website.

We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. In all other instances, we may share your personal information with our partners and clients with your consent.

If we are involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

We will share personal information with companies, organizations or individuals outside of NotePlan if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of NotePlan, our users or the public as required or permitted by law.

When this Privacy Policy applies
Our Privacy Policy applies to the Application and website, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our Application and/or website, and who may use cookies, pixel tags and other technologies.

Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, by updating your communications preferences via our email service provider, or you can contact us by sending an email to the address listed below.

Changes
Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contact us at hello@noteplan.co.